The following document details our privacy policy and its application to our website.
At Knossos Consulting we give great importance to your privacy. We inform you that these data will be treated in accordance with the provisions of Regulation (EU) 2016/679 of April 27 (RGPD) and Organic Law 3/2018 of December 5 (LOPDGDD).
If you wish to oppose to the collection, processing or use of your data in accordance with this privacy policy as a whole or wish to take individual measures, please direct your objection to KNOSOS CONSULTING S.L. writing to the following email address: dataprotection@knossosconsulting.com.
You can save and print this privacy policy at any time if you wish.
1.Responsible for the Treatment
KNOSSOS CONSULTING S.L. (hereinafter KNOSSOS) with registered office in San Sebastian de los Reyes, Madrid, calle Jorge Juan 1, floor 1, door 1, postal code 28073 and with CIF number B-87042495 and with email address contact@knossosconsulting.com is the responsible for the processing of the user’s personal data that is collected or generated as a result of the user’s access, use or browsing on the web.
2.Purpose of Data Processing
KNOSSOS will process user data manually and / or automatically for the following specific purposes:
- Guarantee the quality and efficiency of our website
- Provide counseling services
- Sale of products and services and free information
- Analyze user behavior
- Send commercial and / or promotional information related to the contracted services sector, unless otherwise indicated or the user opposes or revokes their consent.
- Comply with the legally established obligations and verify compliance with contractual obligations.
- Respond to your questions, requests and suggestions.
The data processing is carried out in accordance with article 6.1.a (you have given your consent to the processing of your personal data until further notice) and / or 6.1.b (the processing of your personal data is necessary for fulfill a contract or to carry out pre-contractual measures) of the GDPR.
3.Categories of Saved Data
Attending to the aforementioned purposes, at KNOSSOS we treat the following categories of data:
- Identifying data: name, surname, postal address, email address, postal code, telephone.
- Electronic communications metadata.
- Commercial information data.
- Economic, or financial, banking data.
The personal data requested is necessary to carry out the provision of the contracted services.
The user guarantees that the data provided is true, accurate, complete and up-to-date, being responsible for any damage or loss, direct or indirect, that may be caused as a result of the breach of such obligation. In the event that the user provides data from third parties, they declare that they have their consent and undertake to pass on the information contained in this clause, exempting KNOSSOS from any responsibility in this regard. However, KNOSSOS may carry out the verifications to verify this fact, adopting the corresponding due diligence measures, in accordance with the RGPD.
4.Comments
When visitors leave comments on the web, we collect the data shown in the comment form, as well as the visitor’s IP address and browser user agent string to help detect spam.
An anonymous string created from your email address (also called a hash) can be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile image is visible to the public in the context of your comment.
5.Data Conservation Period
At KNOSSOS we store personal data for as long as necessary to fulfill the purposes described above, unless you revoke the consents granted. If necessary, we will store the data for the corresponding legal purposes, deleting it at the expiration of the legal retention time.
Once this period has ended, your personal data will be deleted once all the necessary actions have been carried out to manage and terminate any remaining obligation between the parties, carrying out in that period, all the necessary administrative procedures.
In the same way, if at any time you decide to delete your account, all the data related to it will be deleted by KNOSSOS without it being able to recover or dispose of it.
Notwithstanding the foregoing, your data will be kept duly blocked, while responsibilities may arise, as well as for the fulfillment of other legal obligations in charge of KNOSSOS.
In this regard, KNOSSOS guarantees that it will not process the data unless it is necessary for the formulation, exercise or defense of claims or when it is required to provide them to the Public Administration, Judges and Courts during the period of prescription of their rights or legal obligations.
In the event that you leave a comment to an article in the Blog section, the comment and its metadata are kept indefinitely. This is so that we can recognize and approve subsequent comments automatically, instead of keeping them in a moderation queue.
6.Cookies
In case you leave a comment to an article in the Blog section of our site, you can choose to save your name, email address and website in cookies. This is done for your convenience, and to avoid having to fill in your details again when you leave another comment. These cookies will last for one year.
7.Security Measures
We do everything possible to ensure the security of your data within the framework of data protection laws and applicable technical considerations.
Your personal data, including your orders and customer login, will be encrypted for transmission. We use the SSL (Secure Socket Layer) encryption system. Transmission of data online (eg by email) may have security vulnerabilities, and complete protection of data against access by third parties is not possible.
To protect your data, we maintain technical and organizational security measures in accordance with art. 32 GDPR, which we update regularly to reflect technological changes.
We cannot guarantee that our website will be available at all times or at specific times. Server disruptions, outages, or downtime cannot be excluded. The servers we use are backed up regularly.
8.Data Communication
Your data may be communicated to the rest of the entities that work with KNOSSOS in order to answer your questions, manage the service you hire and inform you of services, events and news.
In addition, in certain cases contemplated in current regulations, we may communicate your data to:
- Public administrations with competence in KNOSSOS sectors of activity, when established by current regulations.
- The State Security Forces and Bodies by virtue of the provisions of the Law.
- Banks and financial entities for the collection of the services offered.
- Other professionals, when such communication is legally necessary, or for the execution of the contracted services.
9.Legitimation
The legitimacy for the processing of your data comes from the consent given by the interested party. On the other hand, the management of the contracting of services, payment, billing and corresponding shipments, is legitimized by the execution of the contract itself.
10.Rights of the interested party
We inform you that in accordance with current legislation you have the right to exercise your rights of access, rectification, cancellation and opposition, as well as the right of deletion, limitation of treatment and the right to portability of your data, proving your identity ( by means of a copy of DNI or equivalent) at the following email address: dataprotection@knossosconsulting.com.
Likewise, you may revoke at any time the consents you have granted for the processing of your personal data.
If you consider that KNOSSOS has not respected any of the aforementioned rights, you will have the right to file a claim with the Spanish Agency for Data Protection, located at C / Jorge Juan nº6, 28001, Madrid.
Last update, December, 10, 2023.